All sales are final. No refunds. Exchange for store credit only.
All exchanges are subject to product inspection and approval. Notice must be given to Customer Care within 3 business days for any problems or concerns with merchandise.
Items must be in their original packaging in new condition with original packing slip and description reason for exchange.
Any store credit we issue will be valid for 15 days from the date of issuance. Culture 4 Freedom is not responsible for shipping charges for returns.
Please note: All orders processed with a discount code or sale price are final sale and may not be returned.
Important Notice Regarding COVID-19 Changes
Culture 4 Freedom is observing state-ordered return restrictions.
So, at this time we will not be taking any exchanges or returns until further notice for the health and safety of our team.
We appreciate your patience and understanding during these uncertain times. Please contact firstname.lastname@example.org any questions or concerns.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.